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Submission + - Pages 4.3 vs. BBEdit 10.5: How Apple Doesn't Respect Its Users (tidbits.com)

raque writes: "For 22 years Tidbits has served the community of Apple users from fanboys to professionals. Tidbits publisher Adam Engst discusses how undocumented changes to how Pages 4.3 handles the epub format nearly sank his latest ebook on iTunes 11. He points out the differences between Apple's cavalier and high handed attitude to Barebones software's professional and clear response to issues with their software.

From a marketing point of view not admitting to mistakes and issues may make sense, but it creates havoc for those who's livelihoods depend on software doing what is supposed to do, and what it did last time. Not providing an accurate and complete change-log has become an Apple hallmark. Tuaw has an article up on undocumented changes to IOS 6.1's music controls. That may not be a big thing, but what else did they change?"

Apple

Submission + - Apple's Retail Army, Long on Loyalty but Short on Pay (nytimes.com)

raque writes: "The NYTimes is reporting on just how badly Apple Retail employees are being paid. Apple is exploiting it's fan base for cheep labor. This is one reason I don't go to Apple Stores if I can avoid it. Stores like NY's Tekserve offer a great shopping experience without so exploiting their workers"

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