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Censorship

Submission + - Apple refuses to carry eBook that mentions Amazon (hollylisle.com)

nam37 writes: Apple’s digital stores are known for their strict policies and painful approval processes; even the slightest error can get an author’s work barred from the company’s ecosystem. In a rather frightening story, author Holly Lisle, who is known for her online writing guides, described her recent conflict with Apple. Lisle’s latest book, “How To Think Sideways Lesson 6: How To Discover (Or Create) Your Story’s Market,” was rejected from the Cupertino-based company’s iBook store because it contained “live links” to an Amazon website. After the author removed the links, however, Apple rejected the title once more, telling her that the company wouldn’t sell her book because it mentioned an Apple competitor. As a result of Apple’s actions, Lisle has pulled all of her work from the iBooks store and no longer recommends the service.
Apple

Submission + - Apple instructs support reps to refute malware (zdnet.com)

nam37 writes: In an internal support article leaked to ZDNet, Apple instructs its call center representatives on how to handle calls from users reporting that they have a machine infected with the “Mac Defender” malware trojan. “AppleCare does not provide support for the removal of the malware,” reads the memo. “You should not confirm or deny whether the customer’s Mac is infected or not.” Apple has yet to issue a public statement about the software’s existence or infection levels.

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