Follow Slashdot blog updates by subscribing to our blog RSS feed

 



Forgot your password?
typodupeerror
Check out the new SourceForge HTML5 internet speed test! No Flash necessary and runs on all devices. ×

Submission + - Sony Shutting Down Star Wars Galaxies MMO and TCG

flibbidyfloo writes: "Sony has sent an email to current and former subscribers to its long-running MMO Star Wars Galaxies explaining that the service will be shut down in December. Here's an excerpt from the email:

We write to you today to inform you that on December 15, 2011, Sony Online Entertainment (SOE) and LucasArts will end all services (MMO and Trading Card Game) for Star Wars Galaxies (SWG). The shutdown of SWG is a very difficult decision, but SOE and LucasArts have mutually agreed that the end of 2011 is the appropriate time to end the game. ...
In addition, we will be discontinuing the sale of all Star Wars Galaxies Trading Card Game (TCG) digital card packs as of today, June 24, 2011. Loot cards will not be redeemable in the SWG MMO after September 15, 2011. The TCG will continue to operate until the final service closure on December 15, 2011."
Windows

Submission + - Training a Help Desk to Support Windows 7 ?

flibbidyfloo writes: My company's help desk is ramping up to begin supporting Windows 7 in a large, globally distributed corporate environment. All of our support is phone-based and uses remote assistance tools when necessary. Most of our twenty-five agents are still on XP or Vista at home, and we'll probably only have it on our work machines a month before the users do. They need training from basic differences up through providing detailed troubleshooting assistance. Of course our budget is pretty limited, and I've been tasked with finding training materials we can use to get the desk up to speed.

What are good sources for training beyond what we can get for free from Microsoft, which seems mostly targeted at the end-user. I'm looking for both computer-based materials and "train-the-trainer" stuff I can use to prepare for my classroom.

Slashdot Top Deals

Entropy requires no maintenance. -- Markoff Chaney

Working...