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A Real Bill Gates Rant 293

lou ibmix XI submitted an email written by Bill Gates a few years ago and turned over to the feds as part of the government's antitrust case. Great quotes like 'Someone decided to trash the one part of Windows that was usable?' and 'The lack of attention to usability represented by these experiences blows my mind.' We like to think of him as an abstract, but I think this is interesting stuff. Also, this might seem familiar. Oops.

Submission + - CompUSA not CompUSA - no returns - no help 1

Simon Tag writes: "Location: Clive, IA — CompUSA — 7:00pm
I went shopping this evening at CompUSA for a digital camera frame. First thing that I noticed was signs and banners everywhere stating closing, going out of business, and all sales final!!!! All sales final?? So after waiting for 20 minutes for help and not getting any I took my camera to the counter and asked what the return policy was. The man at the counter rather smugly said "none". I questioned him and said "so if I purchase this and it will not work 10 minutes after I purchase it what happens?". He responded to me there are no returns under any circumstances and went on to tell me how "they" were so strict about this policy. I further questioned and a different employee stepped in and said "this is not CompUSA anymore, they don't exist." Interesting! Since I was standing in a CompUSA and they were wearing CompUSA shirts. They also have signs that state that you are not allowed to open any item. So no testing for anyone, you have to buy it then you can't return it."

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You have a tendency to feel you are superior to most computers.