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Businesses

Submission + - Do OS projects have any commitment to their users?

dotancohen writes: Should open source projects have any responsibility or commitment towards their users? Although FOSS projects certainly have no financial or legal responsibility to their users, is there a moral responsibility when users build their businesses and lifestyles around the software? What if the user invests his time filing and triaging bugs? What if the user contributes art, documentation, or helps other users in community forums and mailing lists?

What weight or arguments does a business have that, for instance, may have standardized on a project such as KDE-PIM and must suffer through releases with reduced functionality as the KDE4 growing pains affect that project? Must businesses that demand stable, mature software rely only on proprietary software and support contracts?

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