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Comment Re:I must be the outlier (Score 1) 234

I am planning to cancel my comcast, because they claim that they own the modem I bought from bestbuy and trying to charge me a monthly rental, twice. The first time, the costumer service told me if "the system" showed they owned my modem, the modem was their property. Then I called again, a different guy told me that I could fax in my receipt and other stuff to show them that I purchased the modem. Then I faxed my receipt and etc. And after 3 years, the monthly rental showed up again. The customer service told me they could not fix this issue over the phone and asked me to go to a local office...

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