An anonymous reader writes "A Forrester Research report has found that companies use Microsoft Word for word processing out of habit rather than necessity and are beginning to consider other alternatives as the Web has changed the way people create and share documents. The report, "Breaking Up Is Hard To Do: The Microsoft Word Love Story," by analyst Sheri McLeish, suggests that businesses may still be using Word because it is familiar to users or because they have a legacy investment in the application, not because it is the best option."
Microsoft surely knows that some other options are creeping slowly into the view of even the most Word-centric users, though. User I dream about smoking writes "Microsoft is testing new capabilities for Office Live Workspace, its online adjunct to Microsoft Office, that will make it a closer rival to online application suites such as Google Docs. Microsoft will start beta testing an updated version of Live Workspace later this year that allows users to create and edit new documents online."