Forgot the third option, the whole thing could be purified refined vaporware, or some kind of FUD attack.
I mean, it could be that these folks are just complete dolts, but...
Dude, a "manager" at "department of homeland security"?
welcome our new Anti-Strange Hypernucleic over... er, I mean under... I mean inside-out
Only through hard work and perseverance can one truly suffer.