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Submission + - Telemarketer versus Technology (

Serif writes: The blog of someone working at one of the better quality ISP / telcos in the UK describes his new counter tele-marketing measures and includes a recording of it in action. It's amusing that the usual tele-marketing technique of talking over victims and ignoring what they say plays against them so they don't realise what is going on.

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The person who can smile when something goes wrong has thought of someone to blame it on.