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Submission + - Verizon makes customer service a firing offense (

Presto Vivace writes: "Verizon To Reprimand, Fire Employees Who Try To Save Customers Money

Internal Verizon memos reveal that the wireless ogre is eager to reprimand or fire customer service representatives who proactively recommend blocking access to the company's overpriced data services. The company is also going to be stingier about issuing back credits to customers who spot unnecessary and unwanted services littering their monthly bills.



Linux Needs Critics 1127

An anonymous reader writes "Keir Thomas berates the fact that the world of Linux almost entirely lacks critics. In fact, he says, Linux people tend to see genuine critical evaluation as a bad thing. FTA: 'The problem with this anti-criticism approach is that it's damning Linux to an eternity of navel gazing. Nothing can ever get any better. The best hope we have are the instances where a few bright sparks, with their heads screwed on the right way, get together and make something cool (as happened with, say, Firefox back in the day). But that's rare and can't be relied upon.'"

MSI Develops a Heat-Driven Cooler 173

V!NCENT tips us to a write-up about an addition to MSI's Ecolution motherboard which harvests heat from the chipset to power a fan. The device is based on a Stirling engine. The heat from the chipset expands a trapped gas, which pushes against a piston to generate power. The article contains a YouTube video of how the device works. According to MSI, the device has 70% efficiency.

Terabyte Hard Drive Put To the Test 376

EconolineCrush writes "As a technical milestone, Hitachi's Deskstar 7K1000 hard drive is undeniably impressive. The drive is the first to pack a trillion bytes into a standard 3.5" form factor, and while some may argue the merits of tebi versus tera, that's still an astounding accomplishment. Hitachi also outfitted the drive with 32MB of cache—double what you get with standard desktop drives—making this latest Deskstar a leader in both cache size and total capacity. That looks like a great formula for success on paper, but how does it pan out in the real world? The Tech Report has tested the 7K1000's performance, noise levels, and power consumption against 18 other drives to find out, with surprising results."

Submission + - The open source community's double standard? ( 1

mjasay writes: "Red Hat splits into Fedora and Advanced Server. The open source community howls in protest. MySQL restricts its Enterprise code to paid subscribers. The open source community cries "Foul!" But SugarCRM opens up a portion of its code under GPLv3 and everyone applauds. IBM, Novell, Oracle, etc. open up small pieces of their product portfolios and they are met with wild acclaim. What gives? Does the open source community have a double standard? Is it judging 100% open source companies too harshly?"

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"Probably the best operating system in the world is the [operating system] made for the PDP-11 by Bell Laboratories." - Ted Nelson, October 1977