>>>I think it goes to show what being personally involved and affected can do to job performance at the [government]
You think it's coincidence that the roads leading into and out of D.C. are the smoothest in the whole nation? People in power fix what affects them directly, give a passing notice when constituents complain, and ignore all else. (Which is a good argument for why power & politicians should be concentrated *at home*, rather than 2000 miles away in some central capital.)
Lend money to a bad debtor and he will hate you.