Problems have hit thousands or even tens of thousands of FairPoint's 285,000 e-mail accounts in New Hampshire, Vermont and Maine. The issues began after midnight Friday....
Jon "maddog" Hall of Amherst, who is internationally known in the Linux and open-source software community [has been bounced off lists and the net itslef]. Hall had channeled a number of different e-mail accounts through Verizon, all of which were cut off... "This is embarrassing," Hall admitted Thursday.
... when FairPoint took over all of Verizon's systems it apparently stopped supporting some Linux systems. Hall had to go to the local library and access FairPoint's Web pages through a Windows-based system in order to make changes to his account, and even so he hit obstacles that puzzled him.
Normal customers face eight hour waits on the phone for help."
To write good code is a worthy challenge, and a source of civilized delight. -- stolen and paraphrased from William Safire