Some redress is in order. I haven't been that young since the sixties, but if it had happened to me, believe me, my family would have made damn sure there were consequences to that school and the arrogant fools who apparently "administer" it. You really need to acquire a little empathy for the kid: he suffered a terrifying experience through no fault of his own whatsoever, at the hands of someone who would better serve the school by slapping burgers in the lunchroom. You think that boy is going to walk away from this unscathed?
Why do you think they are recommending counseling? Its because the school seriously F'd up and now they have scarred the poor kid.
So its not "youre a menace to society" type of counselling, but instead "You just saw your entire family slaughtered with a hatched before your eyes" type of counselling.