Where have I heard this before? oh yeah:
"The kind of control you're attempting simply is... it's not possible. If there is one thing the history of evolution has taught us it's that life will not be contained. Life breaks free, it expands to new territories and crashes through barriers, painfully, maybe even dangerously, but, uh... well, there it is." Dr. Ian Malcolm
Can we limit criticizing Google to things it actually does, for example, it's awful search engine?
As opposed to what? I'm curious who you think is doing it better.
Never ask two questions in a business letter. The reply will discuss the one you are least interested, and say nothing about the other.