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Submission + - IT Department Issue Tracking Software Suggestion 2

jollyreaper writes: I work at a non-profit and our IT department. We're currently using Track-It 8.5 and it's a mixed bag, some parts really good and some parts really bad. I took a look at the list of what's out there for issue tracking systems and there are certainly a lot of options! What's everyone here using these days? Is there anything else we should really take a look at or stick with what we have?

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