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Submission + - Is Best Buy Really Going Out of Business Gradually? (forbes.com) 1

Cutting_Crew writes: As we all know brick and mortar stores have been closing left and right recently. We had CompUSA, Borders and Circuit City all close its doors within the last 4 years.

According to what I think is a great a great article on Forbes.com , it is spelled out pretty clearly why Best Buy is next in line to shut its doors for good. Some of the reasons highlighted include a 40% drop is Best Buy stock in 2011, lack of vision regarding their online services, management too concerned with store sales instead of margins and blatant disregard for quality customer service.

The best quote for me over on page 3 regarding the shortage of products for some people who had ordered online for the Christmas holidays highlights the overall issue.

"The situation that Best Buy “encountered” has “affected redemption” of some orders. Best Buy doesn’t fill online orders, it seems. Rather, customers “redeem” them. So it’s the customers, not Best Buy, who have the problem. And those customers haven’t been left hanging; they’ve only been “affected” in efforts to “redeem” their orders. It’s not as if the company did anything wrong, or, indeed, anything at all."

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