A Minnesota man and his two sons were asked to leave a Southwest Airlines flight after the man sent a tweet complaining about being treated rudely by a gate agent... he agent told him that he would have to wait if he wanted to board with his children. Watson replied that he had boarded early with them before and then sent out a tweet that read "RUDEST AGENT IN DENVER. KIMBERLY S. GATE C39. NOT HAPPY @SWA."
After he boarded, an announcement came over the plane asking his family to exit the aircraft. Once at the gate, the agent said that unless the tweet was deleted, police would be called and the family would not be allowed back onboard."
He gave into the threat, deleted the Tweet, and was allowed to board a later flight (with his sons). Southwest, as one could have predicted, offered a boilerplate "apology" and vouchers for more terrible service.
As of this post, no word on the rude agent's current employment status.