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Blackberry

Flatlining User Base May Spell End of RIM 180

Meshach writes "There is an article in the Globe and Mail that says that the user base for Blackberry has stopped growing for the first time in the company's history, and speculates that this is the beginning of the end of RIM. The main problem seems to be that RIM's new Blackberry models like the Bold and Torch are selling poorly, and their production costs are much higher than other products manufactured in China. A recent research report says that after BB10 the company will need to sell or drastically change its business model."
Blackberry

Leaked Photo Shows Touch-Screen BlackBerry 10 Phone 112

alancronin tips this quote from CNet: "A new leaked photo of the BlackBerry 10 smartphone, or the 'London,' promises a completely different looking BlackBerry than the world is used to. According to the BlackBerry news site N4BB, a photo of the device (which is designed by Porsche) shows a slender touch-screen phone that is the color 'gun metal.' Several apps are shown in the photo, including Facebook, BBM, and DocsToGo. ... The London is the first BlackBerry 10 and is slated to have a TI OMAP dual-core CPU running at 1.5GHz, as well as 1GB of RAM, 16GB storage, and an 8-megapixel camera."
Blackberry

IBM Reportedly Eyeing RIM's Enterprise Services Unit 15

PolygamousRanchKid sends this excerpt from ZDNet: "Research In Motion's enterprise services unit have attracted the interest of IBM, which has made an 'informal approach' on potentially acquiring the division. The division operates a network of secure servers used to support its BlackBerry devices, a source who declined to be named told Bloomberg in a Friday report. However, no party has yet shown interest in buying all of RIM or the division which manufactures its BlackBerry phones, but the Canadian company will wait for the rollout of BlackBerry 10 phones next year before making any decisions on a sale, the person said. During its fourth quarter earnings call in March this year, RIM CEO Thorsten Heins said it plans to refocus on the enterprise business and capitalize on its position in the segment."
Blackberry

RIM Offers Free Apps Following Outage 122

wiredmikey writes "Following a series of outages last week that affected BlackBerry users around the word over a three day period, RIM has come forward with its plans to "make good" on the incidents that frustrated millions of users who bashed the mobile technology provider. Research In Motion today said it would offer a selection of premium apps worth more than US $100 free of charge to subscribers as 'an expression of appreciation for their patience during the recent service disruptions.' The company also announced that its enterprise customers will also be offered one month of free Technical Support."
Blackberry

BlackBerry Outage Spreads To North America 272

iONiUM writes "With increasing pressure on RIM to catch up to the new phones, and the upcoming release of the iPhone 4S, could this three day outage of BlackBerry's service be a nail in the coffin? From the article 'The service disruptions are the worst since an outage swept north America two years ago, and come as Apple prepares to put on sale its already sold-out iPhone 4S on Friday.'" This is the same outage as was reported Monday. RIM has released a few details on what's happened: a failed software upgrade brought the system down, and, after repairing the first issue, the backlog of traffic overwhelmed their network infrastructure taking things down a second time.
Blackberry

RIM Server Crash Leaves Millions Without BBM 191

Several readers have sent word that "tens of millions of BlackBerry users in Europe, the Middle East and Africa have been unable to receive or send emails and messages through their phones, following an outage at the server systems of parent company Research In Motion." RIM has confirmed that they're aware of the problem and working to restore service. A former RIM employee said to The Guardian, "They didn't start looking at scalability until about 2007, when they had around 8M active devices. The attitude was, 'We're going to grow and grow but making sure our infrastructure can support it isn't a priority.' They have their own clunky infrastructure to do something that you don't really need a clunky infrastructure to do anymore."
Blackberry

An Inside Look At the Rise and Fall of RIM 267

zacharye writes with this excerpt from BGR: "Research In Motion is in the midst of a major transition in every sense of the word. Publicly, the company is portraying a very defensive image — one that is very dismissive, as if RIM is profitable and class-leading, and the media is out of line to criticize its business, as are investors. Internally, however, there's a different story to be told. It's a story filled with attitude, cockiness, heated arguments among the executive team and Co-CEOs, and paranoia. ... The three-year roadmap for RIM products focused on refining the technology in phones had already been released, rather than looking at where to add major new componentry or trying to identify or even shape future trends. 'One of the main reasons RIM missed the mark with the browser was because they were always proud of how little data usage a user would use,' a former executive said. 'There was no three-year plan at RIM.'"
Cellphones

HTC Walks From Palm Bid, Will Lenovo Step Up? 97

MojoKid writes "Earlier in the month, it was reported that Palm was being shopped around. At that time, two of the main potential suitors were HTC and Lenovo. HTC obviously felt like the best fit. Lately, HTC has shown that it has a penchant for creating fantastic hardware, but it has to rely on Google and Microsoft for software. It seemed as if buying Palm would give HTC the power they needed to move ahead as a standalone unit, pairing HTC hardware with the WebOS mobile operating system. Apparently, that's not going to happen. Based on a new report out of Asia, HTC has declined to place an official bid on Palm, leaving Lenovo as the only other potential buyer at the moment."

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