I own a small business (B2B sales though, not retail) and my biggest complaint about payment processors is that we have no idea how much each credit-card transaction is costing us. The fee schedule is impossible to figure out and we don't know ahead of time how much a transaction will cost because it depends on the type of card the customer has (Premium, "Gold", "Rewards", etc...)
I would like to see legislation passed that does the following things:
- Forces payment processors to tell merchants what the fee is for each and every transaction before it is processed.
- Permits merchants to display the fee to customers.
- Permits merchants to charge that fee to customers should they wish to.