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Comment Re:A comment in The Atlantic on cluelessness (Score 4, Insightful) 327

They are sociopaths and psychotics and we can only hope they die of old age before the country falls headlong into a French Revolution of purges, pogroms, and random bloodletting.

What makes you think their children will be any different? There has been a trend for the ruling class in the US to function equivalently to royalty (Bush I & II, Clintons, Kennedys). I don't see why the next generation of sociopaths will be any better than the current batch.

Comment Re:No power transfer.. (Score 1) 332

So now users can call tech support with their mouse plugged into their monitor and say that their "computer doesn't work".

Actually, let's just pause right there. If the monitor has the correct type of outlet for the mouse's plug, why shouldn't the user be able to plug the mouse into the monitor, and have it work fine? It just means that the monitor has to serve as a peripheral hub for the computer.

I don't understand the fixation on making a completely universal plug. It seems good in theory, but what does it actually get us beyond some cable interchanging possibilities and expensive upgrades?

The ability to plug in pretty much any device into your computer without needing to have a special adapter card for it. Do you really want to go back to the bad old days where adding an external peripheral to your computer meant adding a custom adapter card just for that one peripheral?

Here's the devices that I have that plug through USB. Can you imagine what nightmare this would be without an universal plug?

  1. Mouse
  2. DAC with headphone amplifier
  3. iPod
  4. Digital camera
  5. GPS receiver
  6. External HD

Why aren't we working on better wireless communication so that we don't need wires at all? I can't get my wireless mouse 2 feet away from the receiver, and I sure as hell don't want another cable cluttering things up.

Because we don't all really need wireless stuff.

Comment Re:Spoilers (Score 1) 155

I've never heard this guy's story before (being from the UK) and was actually looking forward to seeing this film. ....

Ugh, not me. I find movies like this and "Catch Me If You Can" like listening to fingernails on a blackboard. The "Lucy Show" was another. Lucy began every show with a lie and then spent the next twenty minutes trying to cover it up, the last two minutes getting caught.

Comment *NIX (Score 1) 336

The standard *nix command to tell your computer (and the rest of the world) that you are not longer you is kill. Your body could be more or less the same, but you are not there anymore. If you refuse to die, the superuser, superhero, or even the government could make sure that you are effectively dead.

Comment 5-10q a minute? Seriously? (Score 1) 321

"we're looking at about a user base of 100 people, with around 5-10 questions a minute."

No seriously ... how are 100 users generating that many questions to your helpdesk? If they're spending that much time on with the helpdesk, I question whether they'd be able to actually spend any time doing their actual job. The neediest helpdesk userbase I've ever dealt with had 1000+ users who couldn't generate more than 250-300 requests in a day. Your users generate 1000% the call volume with 10% of the staff? I call BS or at the very least exaggeration. You don't need a call tracking system, you need a subscription to a suicide hotline for your helpdesk techs.

Comment Re:first post (Score 2, Insightful) 333

Weird Al puts on a great show. Took the wife to a concert for her birthday. We had aisle seats, and when Weird Al was performing "Wanna B Ur Lovr" in his bright red pimp suit, he jumped up on the seat in front of us and sang a cheesy pickup line right at her. It was awesome. Musicians used to make their money doing just that - putting on a show people are willing to pay for, not being signed with the biggest label.
Bug

Improving Operations in a Small Helpdesk System? 110

El Presidente asks: "I'm the department head of a small IT helpdesk in a not-quite-so-small business. The department's small in the sense that (a) there's only three people (including me), and (b) not only do we do helpdesk, but develop all the in-house systems, build our own servers, and more. We're supposed to log every helpdesk call that comes in (we've previously developed our own software for this), log notes on each call, and log the resolution. However, although I do set a good example by logging (most!) of my calls, the other two don't, even though I've asked them to do so numerous times. Although they do the job well, this is the one area that is letting the department down, and now management wants full stats on what we do every day, so obviously a full helpdesk log for each day would go a long way to prove what we do (or don't do). I don't want to come down on them with the Big Iron Fist (tm) and check up on them every few minutes, because I've got my own work to do. How can I actually get them to buy into logging calls, and not 'forget' or be 'too busy' to log things properly?"

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