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Comment Re:I've forced myself to use it for over a month.. (Score 1) 269

I've been using it for maybe a month since trying it and being really impressed with the startup times. I've finished installing everything I used on win7 and more (vs2012 for example) and it's retaining it's impressive speed.

I haven't tried multi monitor yet, but I had thought about that problem, metro really is pretty awful, I don't mind it when I tap the windows key and start typing to find the program I want, but I don't use it for anything else, and it annoys me if something causes it to come up.

The only real problem I've had is sometimes that search box doesn't clear.
[winkey] ecl (enter) (eclipse)
[winkey] note (enter) (notepad++)

and it ends up with "eclnote" which doesn't hit any search results.

how the hell did that get through beta testing?? admittedly it's sporadic, but seriously why is the search box not cleared every time metro pops up?

Comment Re:Funny... (Score 1) 221

Barclays made a big thing about introducing this in the UK with the advert with a guy sliding down a near endless water slide buying things as he went.
I was livid as soon as I saw it, I had less than zero faith in it's security, I did NOT want it on my cards.

Even back then I realised it meant a stolen card was instantly usable even if only for the small daily limit before it was reported, I still did not want it. But over the air cloning was what I was expecting.

Comment Re:TMNT: Mostly Sucks (Score 1) 481

I think they were the same ones that were turned into the full colour graphic novel set that I had, they were great until about the 4th or 5th one.
The foot soldiers were people not robots, and using swords and daggers on them had obviously graphic results... they were not exactly little kids comics.

Comment Re:Did he read the contract? Ever? (Score 1) 10

Indeed the first thing I said to him WAS "did you back it up"? I made it clear in the first post that was an obvious thing, as stated most of his stuff was on Dropbox as mentioned in the original post.

Where I contracted briefly eight years ago if the customers data was at risk we would contact them and offer to image the disk before any further work was undertaken (at a charge), as we recognised that that data was likely more valuable to them than the disk itself.

TBH irrespective of him attempting to restore his data, what about his right to see to the destruction of his personal data in a manner he saw fit?

Yes, legally he would not have much of a leg to stand on, and clearly YOU think that that is just a-ok,
his only options then would come if his disk turned up somewhere or his data turned up online as it so often has done in several cases from various companies.

Putting aside the legal net it's probably tied up in, do you honestly feel this situation is fair? if it was a disk you'd lost and then learned the next day that your credit card details / medical records / SSN whatever might still be recovered from it would you really not have any questions about your recourse?

Personally I find that you "trying to smear people who acted normally as if they had some aberrant behavior is offensive." All you have done here is state what you believe the legal rights are with regard to the contract, and then fall to ad hominem.

So I have found it now myself.

" APPLE IS NOT RESPONSIBLE FOR ....THE FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA....Apple specifically does not warrant that it will be able to ....(ii) maintain the confidentiality of data."

So they've covered their asses in their contract, and specifically state if your data confidentially is lost then... they won't be held responsible.

This is why I take the disk out of any machine I have before sending the machine anywhere, but I did not know their specific policy.
As much as I would love everyone to do this for their own sakes, I'm not going to be offensive about them for not being so aware, and some people are not able to remove their drive anyway.

Comment Re:Did he read the contract? Ever? (Score 1) 10

So asking asking technically/legally competent people for their opinion is an offence now?

I had no involvement with this at all bar posting this after hearing what happened from my friend, and thinking he'd been very poorly dealt with. The fact it was Applecare was essentially incidental, it could have been anywhere and I would still have questioned it, but I did actually expect to hear of better handling of a customer from them.

  I have no direct access to anyone else that may have dealt with them under remotely similar circumstances other than asking the internet.
If this was an attempt at a smear campaign I would be posting elsewhere as well.

In some ways I found how he'd been treated similar to the (illegal) practice of garages fixing things and charging for them the customer hadn't actually approved yet that used to be quite common. He was held over a barrel with a situation he didn't understand his legal standing on, and had no way at the time to find out what his rights actually were.

Comment Re:Did he read the contract? Ever? (Score 1) 10

I'm aware of what such a contract likely states in that regard, I was after opinions as I thought how they handled it was poor.

(I have also worked in some shops when I was much younger that treated customers the same way but there were no signed papers when machines changed hands, so I thought it would be interesting to discuss generally)

Comment Re:Did he read the contract? Ever? (Score 1) 10

The contract signed a year ago? most average people would at best scan over it, and certainly shouldn't be expected to remember it that long after.

And as stated "At no point previously had they warned him they would not return his disk, or his data, though when he had asked about his old drive on the phone before travelling he was told the disk would not be destroyed until after the customer had picked up their machine, implying he had an option to NOT have it destroyed."


Submission + - Ask Slashdot: Applecare drive data policies? 10

yakumo.unr writes: Applecare (UK) took my friend's Powerbook in for servicing as his hard drive was being faulty, and incredibly slow, but was still accessible.

They swapped the drive out over three days, and once he travelled for an hour to pick it up, on asking about his old drive as it had his degree work on it he was told

'you can have your faulty hard drive back OR the fixed one, we can't let you have both'
It was also claimed they now couldn't get the data back off the old one.

At no point previously had they warned him they would not return his disk, or his data, though when he had asked about his old drive on the phone before travelling he was told the disk would not be destroyed until after the customer had picked up their machine, implying he had an option to NOT have it destroyed.

Certainly if policy is to destroy it why was he not allowed to do so himself!?

  I've certainly heard of many cases of less ethical employees saying this is far too often just to make the customer drop it and go, less work than finding the drive in question let alone going through the data recovery options available to the customer unless the customer made a real fuss.

I basically feel his data was held to ransom over a working machine, and I have been unable to find out about their drive destruction policies so also fear over the security of his lost data.

How do people feel about this? (other than the obvious 'he should have backed up everything!!', a lot of his data is on Dropbox, but he found not everything was).

What is his legal position over attempting to get his old drive back to recover or destroy himself?

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