So, it's the NASDAQ website. Who goes the NASDAQ website? You can't trade stocks there. Financial information was not leaked, so BFD. This is fairly common on any website. Sounds to me like a single security research got butthurt because they didn't acknowledge his finding quickly enough.
Agreed. So they emailed NASDAQ. Who at NASDAQ? Who picks up and reads that email? Was it just the web site tech support number? That might get read only once a week if you are lucky. Unless they actually spoke to a manager/director at NASDAQ who is responsible for security, then they were not really talking to "NASDAQ."