Ever needed to use Sony's PS3 Support? I sure hope not. A month ago, I showed my wife "Little Big Planet." It seemed like a good game to play for a while. We brought it home. We played it right away and it was fun. The next day, it wouldn't play. I put the disk in, but nothing happened. I put in another game. Nothing. I put in a DVD. Nothing. I put in a CD. Nothing. Obviously, there was something wrong with the CD/DVD reader. So, I rushed to my file cabinet of receipts.