I like Windows. It does what I need it to do and I don't need some IT degree to get it to work.
I put the install disk into my drive and run it. DONE. I don't have to worry about drivers and kernels and whatever.
I have never had a problem with Windows Plug and Play, it just works. Its a great modern OS.
Only needed it 3 times.
1. Once was actually Microsoft support for a MS Mouse I bought. The wire had become frayed inside where the wire enters the mouse (this was years ago)
I talked to someone on the phone for 15 to 20 mins and the next thing I knew I had a brand new mouse in my mailbox (it took 3 days if I recall)
2. The second was when I had a problem with getting locked out of Hotmail. That took a little longer but was fairly painless and the problem was fixed.
3. The third time I needed support was with my current Dell system (Yeah I know...Oh hell I'm stuck with a Dell) I had to do a complete reinstall of Windows but I did not have the reformat CD/DVDs. I had called Dell just after getting the system and told them that there was no reformat DVDs. They said they would send them out right away. I waited and waited and waited. Finally I got sick of waiting (a few months, yeah I'm uber patient, sue me) and called Dell back. That is when they told me they were no longer including reformat disks with new systems. They claimed the change was something Microsoft was forcing on them. I asked if they would be sending me the reformat DVD that I was promised and they claimed they didn't even have them anymore. I called Microsoft to see if they could help. They said it was on Dell... (the old 'its not us call them' back and forth game) BUT this time it was different. A Senior Rep from Microsoft got onto a 3 way call with me to Dell. Oddly enough the rep from Dell didn't try to blame Microsoft for the new No Reformat Disk policy this time, and lo and behold it seems they did have some old Reformat DVDs laying around. So I finally got the reformat disks. A BIG Thanks to Jethro at Microsoft, you did a great Job.
Windows OS Programs
There are LOTS of programs for windows. Some are freeware some are trial-ware. IF I need to do something there is usually a program that does it.
The programs work well and look good doing it. Most of them you just install and your done.
I have only tried OS X out at an Apple store. But it seems to be a great OS as well. My friends who use it say it runs as smooth as silk. Installing and upgrading are as easy as falling out of bed (and less painful) Plus the OS itself is really inexpensive.
Drivers are not a problem for OS X unless you want to build a Hackentosh.
CONS- Will only run on an Apple built PC, which are mega expensive (there is the Mac Mini which is much more affordable, I am planning on buying one to dip my feet into the Apple Kool-aid)
It has a great Ecosystem.
I have called Apple several times looking into buying some hardware from them. (Mac Mini and the new iPod Touch and maybe an Apple TV) The people I talked to seem to know what they were talking about and seemed very cheerful and nice. Almost to nice.....like I had traveled back to the 60's....I loved talking to the Apple employees those times.
The only other time I've had to call Apple support was when, for some reason I was charged again trying to download an App from the iTunes store I previously paid for. It took hours. I had to talk to someone from some other country who I could barely understand (and didn't seem all that interested in helping me solve the problem) and when I finally got a hold of a manager as he was getting ready to take care of the problem, we were disconnected. Finally I talked to another manager and we came up with a solution. But it took forever. However I should point out I was calling about an iTunes problem and the phone support is not for iTunes. iTunes support is technically to be done online only through Email. Personally I think that considering iTunes is the face of Apple to a lot of its customers, that this is a huge mistake.
All in all I would say Apple support seems to be great. I plan on getting the Apple care for my new iPod touch 4g when I get it. its supposedly give you free repairs (parts and service) for 2 years. Seems a little to good to be true. I'm wondering what the catch is.
OS X Programs.
There seems to be quite a few programs for OS X, though not nearly as many as for Windows. But the OS X programs seem to be more polished and user friendly than their Windows counter parts.
Then there are the Apps in the iTunes Apps Store. These run the gambit from Great, Professional, Useful programs to the downright stupid and worse than worthless.
Where do I begin?
Linux Lovers love to claim that its the best OS out there. Its Powerful, Easy to use, and free.
I just got done trying Ubuntu out for a few days. Its no longer on my hard drive.
I have to admit that it is getting better. The last time I tried it I couldn't even get it to see my DVD drive (The same one I used to install it)
This time at least it could see all of my drives.
The user interface seemed clunky and nowhere near as good as Windows 7, and not even a dream of a chance as being as polished as OS X.
Does Linux even have any official support?
I had a problem with an old laptop a year or so ago, so I went to a repair should to get it fixed. The tech working there tried to get me to install Linux on it instead of Windows. I would have had no problem if he had just asked once or twice and left it at that, but he kept pushing it and pushing it, and the more I said no the more ticked off he would get. He got down right hostel about it. He said that people who use windows are just plain stupid or just too lazy to learn a different OS.
Excuse me BUT FUCK YOU. Its my computer I will run whatever OS I want to run on it. And here is a hint to you Linux fan boys out there. If you want to say how great your OS is, FINE do so, but do so without having to put down other peoples choices in OSs.
If this is the Linux support I can look forward to then Thanks, but No Thanks.
WOW. I installed a few. Most looked like they should be running on an old Sega system or something. The ones that actually looked pretty decent also looked like blatant rip offs of stuff from other OSes.
Personally I hope that Linux makes some major breakthroughs and becomes an OS that compares with Windows and OS X, but at this point it just isn't there yet.
(Oh yeah another hint for Linux, and I think a lot of people would agree... If I hear "This is the Year of Linux on the Desktop" one more time I'm going to be sick.
Wait until you actually have a polished OS before making that statement again)