I don't have a Sony/Vaio. I built my computer from the ground up, and yet I had the same problem with Ubuntu as you did. So many people on
/. seem to tell you and me that we are wrong, but I have to agree with you. This is one of the primary reasons why I can never get anyone in my house to use Linux, because with Windows, things just work and if they don't, there is some alternative that seems faster and easier at least. You don't have to apt-get this and apt-get that. and still some things just don't work. It is up to me to say, "I guess I have to live without that" or "I will find a workaround for that one day". It is little wonder why Linux is not ready for the mainstream.