Comment Re:A serious question (Score 2) 182
Could you elaborate on the problems with FogBugz (or "the FuckBox" as my new coworkers call it)? My new employer has a FogBugz installation that is half-assedly used for product development, but we want to manage support via FB too (using the mail feature) and merge in existing tickets from our Bugzilla (which doesn't handle "standard" tickets at all) so that we end up using FugBogz only for everything. We're only 30 people living off a specialized software, so load won't be an issue. I'm intrigued by the time tracking features and the resulting projected release schedules, but I'm still testing stuff out and would like to know the pitfalls to see whether we can/want to accomodate them.