On August 22, CloudFlare, a content delivery network, turned on a brand new data center in Seoul, Korea—the last of ten new facilities started across four continents in a span of thirty days. The Seoul data center brought CloudFlare's number of data centers up to 23, nearly doubling the company's global reach—a significant feat in itself for a company of just 32 employees.
But there was something else relatively significant about the Seoul data center and the other 9 facilities set up this summer: despite the fact that the company owned every router and every server in their racks, and each had been configured with great care to handle the demands of CloudFlare's CDN and security services, no one from CloudFlare had ever set foot in them. All that came from CloudFlare directly was a six-page manual instructing facility managers and local suppliers on how to rack and plug in the boxes shipped to them.
Surprise your boss. Get to work on time.