As one of the resident computer 'experts' at work, she came to me for advice. Unfortunately for her, I'm out of the Windows loop since I jumped ship to Linux years ago. While the proper thing for her to do at this point would be to back up her important data and reinstall from her recovery CD, I no longer have the patience for Windows to do that for anyone I'm not sleeping with, and it's a bit over her level of expertise to handle herself. That pretty much leaves trying another AV program.
Thus the problem. I'm out of the loop, so I don't know what's good and what's not. I did manage to instill in her a proper fear of Symantec/Norton, but I don't really know what I should recommend instead. If all else fails, I vaguely recall that AVG is decent, and it's little-f free (big plus for her). Do any of my fellow Slashdotters have some better advice for her?"