This is a comment I made a few days ago on a related post, and I'm recycling it, because it is still relevant...
"They're already dead, they just don't know it yet. I have their latest and greatest 9860 (because I don't have a choice - thanks corporate idiots), and it is a complete and utter piece of shit. The first phone bricked itself within the first week, common problem with this model. The screen is plastic, and feels like it. The touchscreen is horribly inaccurate, making typing on it something dreadful and to be avoided. The on/off button is the entire top of the phone, so when you slip it in a pocket, it is very likely to turn the screen on. It is so under-powered, I'm constantly playing the guessing game of "did I tap the dialog box or not". The "app store" looks like the bargain bin at Blockbuster. Every time I pick this phone up it pisses me off."
Even quoted myself, that is so douchey...