I'll still have one hand over the family jewels when I walk in the dark though, trust in technology only goes so far
People are not just skeptical of this thing, they are outright afraid of it.
Microsoft... wow... just wow.
You forget that the people buying XBox watch TV commercials and that their competitor is the root-kit maker Sony.
This will hurt the XBox One like the rootkit fiasco or dropping Linux PS2 support hurt Sony --- this amount precisely and scientifically stated as "none at all".
Reality. Reality bites and marketing dollars matter. Film at 11.
One possible reason that things aren't going according to plan is that there never was a plan in the first place.