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Comment They each have their advantages (Score 1) 228

But I'll give phones the edge because most people *hate* having to process thoughts into written words. And they're already at least semi-annoyed at having to interrupt their day to ask for help with their frustrating computers. Plus, hearing regional accents adds a bit of color to one's work day. Yesterday, I got to make some small talk about the Olympics with a British woman who sounded like Sporty Spice.

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