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Comment Re:Unrealistic expectations (Score 1) 533

I agree with you up to a point. If your customers are complaining about paying you $110/hour, you're doing it wrong. I charge my customers $110/hour (when I do hourly work) with no complaints. When doing work as IT professional that charges the going rate that most IT professionals charge, the part that customers like most is customer service - hold their hand and reassure them that they aren't idiots for "breaking" their speakers by muting the sound on accident, and don't say anything negative about the $35/hour guys, just point out that you got the problem resolved and you will continue getting problems resolved, every time, and they'll come back.

Whether they make bad business decisions or not is irrelevant. Of course they are making bad decisions. Small business owners, by and large, don't know how to be business owners. But as an IT professional, when a business owner brings me a hare-brained scheme to improve their technology, I see it as a sales opportunity, not a "stupid owner/stupid idea" scenario.


Submission + - The Importance of Networks in Daily Life (

Orome1 writes: "Demonstrating the increasing role of the network in people's lives, an international workforce study by Cisco revealed that one in three college students and young professionals considers the Internet to be as important as fundamental human resources like air, water, food and shelter. The Cisco report also found that more than half of the study's respondents say they could not live without the Internet and cite it as an "integral part of their lives" – in some cases more integral than cars, dating, and partying. These and numerous other findings provide insight into the mindset, expectations, and behavior of the world's next generation of workers and how they will influence everything from business communications and mobile lifestyles to hiring, corporate security, and companies' abilities to compete."

Submission + - Longest connection 100Gbps infrastructure (

Device666 writes: The educational ICT provider SURFnet and the Geneva-based CERN research organization started in July with a test phase, after the line in recent weeks by gaining access to the AMS-IX was put into use. Meanwhile, the 100 GbE line, which spans a distance of 1650 kilometers, with a success rate of 100Gbps has been achieved.

It's the longest 100Gbps connection in the world, says AMS-IX Internet Exchange. Although the organization is not indicating what the connection might be used for, it can be used in the analysis of data from the LHC particle accelerator, which lies north of Geneva. The particle accelerator that generates a total of 15 petabytes of data, and some is analyzed in the Netherlands as Nikhef investigates proton-proton collisions.


Submission + - Aaron Swartz Charged With Hacking MIT Network (

Trailrunner7 writes: A 24 year-old entrepreneur and star programmer has been indicted by the federal authorities in Boston following and accused of hacking into the network of the Massachusetts Institute of Technology and making off with millions of pages of copyrighted documents.

Aaron Swartz, who is best known as an early collaborator on the news site, turned himself in and was arraigned in U.S. District Court in Boston on Tuesday morning. He was charged with wire fraud, computer fraud,unlawfully obtaining information from a protected computer, and recklessly damaging a protected computer, according to a statement released by Carmen Ortiz, the U.S. Attorney for the District of Massachusetts.

According to the U.S. Attorney, Swartz, who was let go from Reddit in 2007, allegedly broke into a wiring closet in a basement at MIT and used a switch within that closet to get unauthorized access to MIT's network. He then allegedly used that access to copy four million articles from JSTOR, an online document archiving service for academic journals.


Submission + - Apple lawsuits slammed by Google (

An anonymous reader writes: Google chairman Eric Schmidt has slammed Apple's lawsuit against HTC. Apple (and others) "are not responding with innovation, they're responding with lawsuits" he said at the Google Mobile Revolution conference in Tokyo.

Comment Chrome Haters (Score 1) 308

Why are only the firefox-faithful getting their comments modded up? I use Chrome over FireFox because it has, since day 1, been faster and more stable than any build of FireFox I can recall (anecdotally, of course).

And everyone seems up in arms because a company is promoting their software. *ooo big shock* That doesn't make them evil. Google still has one of the most privacy-friendly, user-friendly mentalities, because they recognize that it's hard to sell advertising to their customers if they drive away their users with "evil" practices ala Microsoft or Facebook.

Submission + - Data-Mining Ban Struck Down by US Supreme Court ( 1

smitty777 writes: The Supreme Court struck down Sorrell vs IMS Health, a law banning data mining which has been in place since 2007. The court ruled that the data on medications prescribed by doctors is protected by the First Amendment and can be used for marketing by the pharmaceutical companies. This follows similar declarations in Maine and New Hamshire.

Submission + - Leaked file shows EVE Online microtransaction plan (

An anonymous reader writes: In the wake of controversy surrounding EVE Online's new microtransaction store and its not-so-micro prices, a document has surfaced that has raised more than a few eyebrows in the EVE community. The PDF is reported to be a copy of CCP's internal company newsletter Fearless. Ex-CCP employee and current CSM member Seleene was able to verify that the company does circulate an internal newsletter by that name and that the style is very similar to the leaked document.

Submission + - FTC To Open Antitrust Investigation Against Google (

itwbennett writes: "According to a report in the Wall Street Journal, the Federal Trade Commission (FTC) is preparing to serve subpoenas to Google as a first step in a broad antitrust investigation focusing on whether Google search is unfairly driving traffic to its other sites. Representatives of Google and the FTC declined to comment on the report, although an FTC spokesperson did deny that the report came from them."

Submission + - the Longhorn dream reborn (

gbjbaanb writes: Early this month, Microsoft dropped something of a bombshell on Windows developers: the new Windows 8 touch-friendly immersive style would use a developer platform not based on .NET. Cue howls of outrage from .NET developers everywhere, but here Ars Technica descibes what's more likely to have been going on and why Microsoft is finally getting its act together for developers.

Submission + - Aussie IT Guy Mines Bitcoins On Govt Severs (

jampola writes: "Just when you thought there was enough Bitcoin related news floating in the vast cloud *cough cough*, an IT worker at the Australian Broadcasting Corporation (ABC) thought it would be a good idea to install Bitcoin mining software on government owned PC's. Needless to say, they're not happy and a "serious misconduct case" is underway.

Never fear, I doubt we've barely touched the bottom in Bitcoin related news!"

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