I really wish I could disagree with you, but you're probably right on some level. To me, WinAmp peaked with v2.78. Office peaked with v2003. Photoshop and Illustrator peaked around ~CS1 or earlier. As soon as the open-source apps catch up to those feature-sets, I'm happy and can finally stop buying (pirating) the commercial versions. But you're probably right about new (younger) users and their new expectations about what hardware/software can/should do. As far as I'm personally concerned, though, as soon as OO can copy 99% of the features in Office 2003 (close, but not quite there yet) I'll never look back. And, I've got my breath held for Inkscape, etc.