He was very critical of the guy who was going to "reorganize" Apple retail, that's no small thing :
"“Even if the customer experience is compromised” are Allen’s words, summarizing what he heard from his sources, not Browett’s. But if they’re accurate, it’s hard to conclude anything other than that Apple made a terrible decision hiring him."
That's just one of many criticisms. Apple fans are some of the most critical around, you just don't notice because you only follow their news sporadically. The attitude of Apple fans is best summed up by John Siracusa's podcast tagline : "Nothing is so perfect that it can't be complained about." They'll happily rant for hours about how Apple stuff is near perfection and they'll happily rant for hours more on how it can become just that little bit more prefect as well.