You're completely missing the point. We should be talking about the quality of Google's tools here. If Microsoft's Word can help Google's CEO with grammar, then why the hell Google's tools cannot. It just means that Google (and cloud) is lacking behind and desktop apps still rule.
So you're saying that Google doesn't have enough butt to compete with Microsoft Word?
(Try "lagging behind". Idioms are fun!)
The initial response was for the punters who might not want to buy a Kinect because "O NOES ITS BEEN HACKD!!11!". Because for people like that, it means that evil hax0rs can do things like watching you make an arse out of yourself waving your arms around in front of your TV (naked or otherwise).
The subsequent response is for the tech-savvy (dare I say it) hackers who might want to add value to their product by coming up with cool new uses for it, and who in turn misinterpreted their initial response as "O NOES M$ WANTS TO STOP U MAKIN COOL OPEN SAUCE KINECT HAX!!11!".
There's a disconnect between tech-driven communication and sale-driven communication from Microsoft, certainly, but in this case they're not saying incompatible things at all.
There have been relatively few manuals I've needed in any form for the last 20 years. Of those, probably 80% would be fine as PDFs. The remainder are useful, informative and/or entertaining artefacts that contribute well to playing a game. And of those, they still don't compare to most of the things I got with Infocom games back in the 1980s.
So for all the dead tree purists out there: if you really cared about good paper manuals, you shouldn't have stood for so many of them sucking their way into irrelevance over the last couple of decades.
I'm at a university that had WebCT, which then morphed into Blackboard and has just recently been replaced with Moodle. Having using those systems, both as a student and in teaching roles, I have to say that Moodle is just plain better. It's cheaper (TCO), more versatile and more usable. And much less prone to inducing rage
Of course, that doesn't mean that it's invulnerable to screw-ups. If you lock it down from on high with One True Way of Using The System, then you're probably not going to suit the needs of different academic departments and their different kinds of students (CompSci versus English majors, for example). On the other hand, too little structure can lead to ongoing support problems in security, maintenance and training/helpdesk services. The trick is to find a balance that works across your institution.
Damnit! I always thought cows were tauroidal...
Research is what I'm doing when I don't know what I'm doing. -- Wernher von Braun