The way I see it - the "IT Department" is really just you because the programmers are more akin to an "Engineering" or Tooling department IMO. Are the programmers providing IT support? If so, this is a double edged sword for obvious reasons.
I have worked in offices only slightly smaller than that company and we needed at least two people most days - and we had the benefit of having outside help for a lot of things (having a high staff turn-over didn't help).
I think it's worth making a business case focused argument rather than a "we need help" based one. Perhaps you should get the help of a manager who is not in the "IT Department" to help build, mentor and deliver the case. This isn't necessarily because your existing IT Manager is incompetent, but mostly because he is too close to the issue at hand and is unlikely to be taken seriously because of it. He also sounds like a typical tech guy - and thus probably isn't quite as tuned into non-IT culture.
Asian guy with dreds walks in with a car battery and a charger, sits down, plugs the charger in, and hangs out while the battery charges.
Incorrect!!! Even the old farts are without ads on the internet!
Gonna have to disagree there. Ever done browser toolbar archaeology?
Richard Stallman's calls for anonymous Bitcoin. Good thing we've fixed the main efficiency limitations of Zerocoin
Spends are now about 300 bytes and take about 10ms to verify. Took a completely different set of crypto primitives to get there.
In computing, the mean time to failure keeps getting shorter.