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Comment Did any of your read TFS? (Score 1) 408

I swear, read the fucking summary before commenting! Changing OS is not an option, changing platform (and therefore "the way the computer is used") is not an option, abandoning MS Office is not an option and OP is not asking for recommendations on an Internet Security package.

(Also, NoScript is really problematic for "normal people", so stop recommending it. AdBlock takes away most nasty things anyway)

Comment Pumping more efficient than desalination? (Score 2) 273

At the moment Australia is looking at desalination to support the growing population and as a backup for when floods and droughts cause problems with our existing dams. Desalination tends to take up a lot of energy so you have to wonder if pumping this fresh water is a better solution. We already run some large pipelines so what's a few more?

Comment Make Stuff Happen (Score 1) 207

This is no secret... And yet it's not really done enough. At Griffith University a language called MaSH is used to lower the bar and allow people to actually make stuff happen, while still being a good introduction to *real* coding (it's a subset of Java and a few specialised APIs). Simple text processing, simple graphics, simple robotic control. http://www.ict.griffith.edu.au/arock/MaSH/

Comment Re:You do need more help (Score 1) 383

Ah, I got distracted while writing my initial reply and failed to re-read TFS to get the answers I wanted. Yes, the programmers are doing IT/support tasks rather than addressing business needs and things are going pear shaped because of lack of focus. Though my solution remains the same.

Comment You do need more help (Score 3, Insightful) 383

The way I see it - the "IT Department" is really just you because the programmers are more akin to an "Engineering" or Tooling department IMO. Are the programmers providing IT support? If so, this is a double edged sword for obvious reasons.

I have worked in offices only slightly smaller than that company and we needed at least two people most days - and we had the benefit of having outside help for a lot of things (having a high staff turn-over didn't help).

I think it's worth making a business case focused argument rather than a "we need help" based one. Perhaps you should get the help of a manager who is not in the "IT Department" to help build, mentor and deliver the case. This isn't necessarily because your existing IT Manager is incompetent, but mostly because he is too close to the issue at hand and is unlikely to be taken seriously because of it. He also sounds like a typical tech guy - and thus probably isn't quite as tuned into non-IT culture.

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