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Games

An Inside Look At Warhammer Online's Server Setup 71

An article at Gamasutra provides some details on the hardware Mythic uses to power Warhammer Online, courtesy of Chief Technical Officer Matt Shaw and Online Technical Director Andrew Mann. Quoting: "At any given time, approximately 2,000 servers are in operation, supporting the gameplay in WAR. Matt Shaw commented, 'What we call a server to the user, that main server is actually a cluster of a number of machines. Our Server Farm in Virginia, for example,' Mann said, 'has about 60 Dell Blade chassis running Warhammer Online — each hosting up to 16 servers. All in all, we have about 700 servers in operation at this location.' ... 'We use blade architecture heavily for Warhammer Online,' Mann noted. 'Almost every server that we deploy is a blade system. We don't use virtualization; our software is somewhat virtualized itself. We've always had the technology to run our game world across several pieces of hardware. It's application-layer clustering at a process level. Virtualization wouldn't gain us much because we already run very close to peak CPU usage on these systems.' ... The normalized server configuration — in use across all of the Mythic-managed facilities — features dual Quad-Core Intel Xeon processors running at 3 GHz with 8 GB of RAM."

Comment Re:A former employee (Score 4, Interesting) 417

About a decade ago I worked for Staples, in their business center.

I witnessed, firsthand, a 'model' employee taking a printer out of a customer's cart when the customer revealed that they weren't going to buy the money pit of an extended warranty plan! Subsequently telling that same customer that the entire wall of boxed printers was on hold for 'a school' was the icing on that particular cake.

Our store had the best rankings in the district because 'we' flat-out refused to let warranty-able items go out the door without a warranty being purchased. While the official store policy was never to use those sorts of tactics, there was a sheet that was distributed to each store in a given district, posted prominently in the break room, ranking each store by how well they did selling those warranty plans, and the best store got awards and the like. Kind of a we don't condone this behavior, but if it gets results, we'll pretend not to notice arrangement, it seemed.

I got in some hot water for not pushing those warranties - I sold perhaps one a month, usually because the customer wanted it - but I had other good employee qualities that they apparently decided were worth keeping me for.

Anyway. I have no idea if they still do such a thing, but it's not a new idea.

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