The bottleneck is at the point of where you make your first connection to the online service. Everyone is required to do a set of tutorial missions before joining the real servers.
They have it setup like an mmo where the missions are instances. Once you FINALLY get past the tutorial there are almost no problems. In fact, the lobbies I played in where not even full.
That first tutorial instance is the problem.
Of course, there are things that don't apply too.
Maybe you are not a US citizen. If so, have you ever heard of Fox News? and how their messages are aligned with their print and radio distribution channels?
Maybe you are not paying attention http://www.theguardian.com/world/2010/may/16/texas-schools-rewrites-us-history
In computing, the mean time to failure keeps getting shorter.