.................... Most disappointing was Drobo's support- they just seemed to shrug a lot, and were hyper-agressive about closing trouble tickets.
You know, this is what I hate most about some tech support organisations. Some idiot in the support team managment with an engineering degree and a MBA on top of that, with no field experience, sets some aggressive KPIs for support jockeys. They try to meet their quota. For the first six-nine months he would have a very happy upper management. Then customer complaints reach upper managment via sales, in the form of customer threats for moving away the business. Upper magament fires support manager. KPI stays there, as they cannot believe a customer would prefer slower service, if it means quality -remembe those guys were the ones assigned MBA holder for support management at the first place-. Company would eventually fail.... Management by objectives my ass.....
I moved away from IOS to Android. I paid 50 bucks for a data recovery program by which I lifted all my SMS and similar data from my Iphone. The data I recovered includes the cache which keeps every location I went since the summer of 2010. Interestingly (for me at the least) 50 USD is more than I paid for programs in I-tunes during a period of four years. I paid something like 750 USD for a Sony Ericsson.
In short I am free from disturbing business practices by paying 800 bucks and have a better phone now. No one is forcing anybody to use Apple products, which has admitedly one of the best designs in market, but with lots of strings attached.
I do not think it can be even sued properly, so many layers between you and the potential attacker... I am in the sector and so many (naive??) developers believe that the platform OS being Unix, mostly Linux, makes the device secure enough. This is due to the fact that most developers are from household appliance backgrounds, not from the jungle called Internet...
AFAIK USA is the only country that treats companies as real people. In Turkey and again AFAIK our regulations are compatible with EU rules, if a company neglects to follow up such a rule, responsible managers of said company will face charges of criminal misconduct due to, either neglecting duty for protecting shareholders, or even tax evasion, as such lack of activity would cause a loss to the company hence loss of taxes of government, depending on the mood of prosecutors at the day they were given the file...
Only through hard work and perseverance can one truly suffer.