I was a Speakeasy customer for about 3 years.
Then they were bought by Best Buy
. I learned about it right here on Slashdot
. It took me a while but I dropped them by the end of that year. And yes, my decision to drop them was based 100% on who their new owner was.
In my area, Speakeasy had always just been a reseller of Covad's services. So, I went with Covad instead and cut out the middle-man. It's been about a year now and I have no complaints. The only thing I had trouble with was technician incompetence during the installation. I had a similar experience during the installation of my original Speakeasy service (which, as I said, was always just re-sold Covad service, so it came as no surprise to me).
Just like it was with Speakeasy though, once the installation stupidity had been bulldozed through, everything has been fine with Covad.
I will do everything I can to avoid supporting the Best Buy corporation. Hence no more money of mine will go to Speakeasy. They are absolutely not the company they used to be.
It doesn't surprise me at all that a Best Buy employee would post here with praise for their Speakeasy brand. That's what you are, anonymous coward
... a Best Buy employee. Are you wearing one of their shirts when you pick up the phone and answer, "Speakeasy"?