I live an hour outside of Sacramento, and was charged by AT & T 1,100 because some on managed to use my wireless phones in my house, and call a Canadian Number !!! This Happened twice before i got rid of the wireless phones in my house, and only because i had affidavits from bowling partners for 3 of the phone session, and my son and I were on a trip, was I able to successfully dispute those charges. AT & T was NO HELP, and I had to LEARN EVERYTHING MY SELF. In the end I have no choice about AT & T, since teh Vonage will not work with the Crapphy internet we have out here 1 Hour drive from Sacramento, California, and NO CELL PHONE RECEPTION IN OUR HOUSE EVEN TRYING, and there are over 5,000 people up here in teh foothills you are in the exact same position, STUCK IN LANDLINE HELL, with NO DSL, and our only options is ISDN, or Satellite Internet. Be glad you live in the big city, I have to love trees a lot to put up with this 3 rd world backwater called the USA. I am thankful when I travel to Korea, and India, because there I have complete internet and phone mobility !!!! When is the Government going to insist that this situation is causing the USA to be a 3rd world nation as far as telecommunications is concerned !!!