They need to know about their customer dissatisfaction
An excellent point, although one could argue that the bosses of the entertainment industry must have somehow already figured it out that people don't like DRM, it's been shown over and over again for many years that not only DRM is ineffective against piracy, it can actually worsen the situation. Since nothing changes, I must conclude that either those guys aren't listening, or they know about the customer dissatisfaction, but want DRM in their products no matter what. In the former case, there is a faint hope that one day they will pay attention if we yell loud enough. In the latter one, complaining about the restrictions is pretty much useless.
P.S. Do everyone a favor and drop your aggressive tone, okay? No one is forcing you to have this conversation, feel free to leave any time.