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Good, that's a great first step. Now let's talk about Namecheap's apparent lack of due diligence for the vendors it uses. Where did that aspect fail? How will Namecheap rectify this issue with their vendor?
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For me, the changes done by Mozilla and Thunderbird developers do not seem to in response to users' requests, but more for the faddish whims of those developers. If the Thunderbird developers actually cared about what the users want, don't you think they would pay more attention to what the users ask for and problems they document on the Thunderbird support forum?
[[[--- I'd like to give the Thunderbird team the benefit of doubt --- }
I gave them the benefit of doubt with the first API change that destroyed some add-ins I had been using. Then came the second API change. And now it looks like a third. How many times does one need to give them the "benefit of the doubt?"
"Been through Hell? Whaddya bring back for me?" -- A. Brilliant