Comment Re:DOS 3 entire OS (Score 1) 498
That's a great story..I mean, not the fact that the machine that makes or breaks the contract is that old and fragile, obviously, but I remember when my HDD was 20MB and there's no way I could recover some of those files anymore, or even use them if I could. It doesn't help that one of my biggest data losses was when I was in the middle of writing a file to 5.25" floppy on an Apple ][c -- which had no hard drive, and I was working on the only copy of my text files...and mistakenly pulled the disk before it had finished writing. Clobbered quite a bit in that one error in judgement, but fortunately it was only personal, nothing like the lathe you fixed. Nice of him to reward you (both finanicially and by telling your boss), but even better that he took your advice and checks things out monthly.
Some said I should have reamed the kid on the price, since he needed them so much, but by being square with the kid not only did we end up with the job modernizing their offices, but they probably threw us another $10k-$20k worth of work for businesses and families that were connected to them. So it pays in the long run to treat people with fairness, and not try to gouge them just because they are in a bad way.
I'm with you -- we have this same discussion at work from time to time and I never think it's worth getting a few extra dollars now at the expense of definetely never working for them again. As you said, better to be fair. I'd rather have that be my repuatation anyway.