Comment Hire an specialist. (Score 1) 480
Promote yourself to the ICT manager.
Hire an System Administrator experienced with Citrix.
Hire an Network Administrator experienced with Cisco
Hire someone for first line Servicedesk
Hire someone for second line servicedesk
That will be your normal every day in house staff.
For the initial setup hire an company with experience in Citrix and with them build the new network. Make sure your own Sys and network admin work closely with the company so that knew exactly how everything works. Also make sure EVERYTHING is documented.