They might be aware A robbery is happening/will happen/has happened but to the extent that you are aware a robbery will happen somewhere in the world today.
Sitting and monitoring millions of torrentfiles which in them selves are not the media is impossible.
They have replied to the persons bringing it to their attention by saying "don't talk to us, talk to the persons making the stuff availible". After saying that hundreds of times and still receiving stupid form-letters with pointers to irrelevant US. laws they start responding to them in funny, irreverant and sometimes a bit infantile way.
"Taking a creative work. Ripping it or recording it and distributing it to others without the permission of the creator" = "Taking a creative work. Ripping it or recording it and distributing it to others without the permission of the creator"
and
robbery = robbery
"Everyone should do what they can to protect the creative works and the artists"
I think sharing the creative works are the best way to do this.
BUT even if the reverse was true I think "protecting the creative works and the artists" are not THE top priority of the universe. It isn't as important as other things. Protecting the lives, security and freedom of people are much more important.
Human rights > Record company rights