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Comment Does nobody see the parallels to Microsoft? (Score 1) 127

Hi, We are a software publisher known mostly for a single product. Sure, occasionally we produce other products, but there's one cash-cow we always return to. We tell people it's better every time we release a new version, but we know that nobody really believes that. We certainly don't.

We allow modifications and additions to our software, up to a point, but when we can no longer monetize them, or they threaten our longer-term strategies, well... sometimes you have to make unpopular decisions. This is OUR product, after all, and although we encourage people to use and even EXTEND our platforms, when your products threatens our revenue streams... well, we just have to put a stop to that.

We hold no ill will towards developers who wish to use our platform in the way in which we intended. We're just trying to spread software diversity, without decreasing competition in the marketplace. I mean, heaven forbid there would be only one company supplying what you need.

Comment 64GB STORAGE, not MEMORY (Score 4, Insightful) 93

Both iPad models start with 64GB of memory and maxes out to 500GB at the high-end.

No they do not. They start with 64GB of STORAGE, going up to 512GB at the high-end. Not exactly surprising that an Apple user doesn't understand the difference.

None of the released specs state how much MEMORY they have, but the previous iPad Pro had 2GB so maybe they'll be couragous and go all the way to 4GB now.

Comment Re:Fuck off america (Score 2) 1109

"I went to an Ivy League school. I’m very highly educated. I know words, I have the best words."

"The Wharton School of Finance is probably the hardest there is to get into. Some of the great business minds in the world have gone to Wharton."

"The concept of global warming was created by and for the Chinese in order to make U.S. manufacturing non-competitive."

- Donald Trump

Comment Re:It's a chain of 'pass the buck' (Score 1) 204

Yep. This is perhaps the best advice you can give anyone who does wide-ranging support over diverse systems. If you're a phone jockey for a specific piece of software or something, they might be a bit less relevant, but if you're desktop/server/networking/everything support then the advice above will save you a ton of time and grief.

I would add that the 4th and final part would be the soft-skills to get the user to help you scope the issue without them getting angry ("Why are you doubting me?!") or frustrated ("I don't have time for this!") or embarrassed when they realize they kicked their network cable out of the wall... and that, my friends, is a life's work.

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