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Comment Re:I am sceptical (Score 1) 190

Yes, I understand that. And now again: for a security device, isn't it reasonable? Do keep in mind that Error 53 means "security check failed"... aka, a new fingerprint scanner has been found, which can indicate a serious intrusion.

Just swallowing that is a no-no. I'll formulate it differently: Had Apple allowed such swaps, without even a message, and someone used this to hack someones phone and steal their identity, we would all be yelling "Security Failure" at Apple. Damned if you do, damned if you don't. I'd rather have them defending the security of their customers.

Non-security related things can be replaced just fine. I'm on my third battery in my iPhone....

Comment Re:I am sceptical (Score 1) 190

Again, what does Apple Repair technicians do so that their repairs work? That's the crucial difference: they do something that allows genuine part to be recognised by the current hardware. Do the same, and Error 53 will never happen with your customers. Why didn't you do that step? If you say "it wasn't documented", it means there is a flaw in documentation... If you knew it was needed and you didn't do it: why? That's your mistake....

Comment Re:I am sceptical (Score 1) 190

Works too, even though that would open the way to trusting devices that just feign to be fingerprint sensors.... Again, I said they handled it badly. However, doing this without any warning would have been incorrect. They went the hardcore "deny" way.... In security, the default deny stance is considered "good practice". I can see why the developer chose that way.

Comment Re:I am sceptical (Score 1) 190

That's what I said. Read again: "Now, it would have been better to warn the user and allow it to be used as a normal home button,". Apple did handle it badly, but just allowing the new sensor blindly would not have been correct either. A dialog "Hey, you messed with the fingerprint reader, we'll revert to Home Button functionality" would have been the correct way. Do note that it is exactly in that way they fixed the Error 53 debacle. Hence, my remark: "It just wasn't handled elegantly."... The elegant way is what they do now.

Comment Re:I am sceptical (Score 1) 190

"Authorized" as in "Knows the procedures to do it right". The repair services causing Error 53 lacked a certain information, causing them to skip a crucial step. Should it be publicly documented? Sure... Fact is: the repair was not done according to procedure... even if it was done with genuine parts...

If you install a new battery and mix up negative and positive and it burns out, is it Apples fault too? Because that is, a bit exaggerated, exactly what happened.

Comment Re:I am sceptical (Score 1) 190

Aunt Tilly does need to be aware of the need to upgrade, doesn't she? It's not as if there will be huge marketing campaigns for the Aunt Tillies to tell them they need to update their software. That is a problem. Stuff like this should be automatic and without any difficulty. Good for Mobile-Ahmed if he can earn a living with it, but his market is "well informed customers, who are technically not able to do it themselves". How large do you think that that market is in the grand scheme of things?

Comment Re:I am sceptical (Score 1) 190

So, it means that the replacement process was not well documented. A repairman with all the information (like Authorized Apple Repair Service), can replace it. Something needs to be done in order to register the new official fingerprint reader. This was clearly not done by the unauthorized repair centers:they missed a step.

Now granted, they may not have known about the step that needed to be done, but they did not repair according to the required procedure. That's why they are not authorized, you see... As another comment under this story said begin with clear schematics and procedures. If those are present, a non authorized repair center could have done the work as required, without causing an Error 53. For all we know, many repair centers did... We just won't ever know because people using those phones are not complaining.

The fact that official channels can and do replace fingerprint scanners, means it's possible... and the unauthorized repair centers missed crucial information.

To use a car analogy that's like saying ford disabled your truck because the brakes were replaced - it's for your safety.

In a sense, yes... Though I'd more compare it to the "service" light that stays on, if you go to a 3rd party mechanic for an oil change and he doesn't know how to reset the service light back to "serviced". Granted, the service light here stops you from starting the engine, but that's mainly because it thinks you might have filled up the engine with water, and wants to prevent further damage (identity theft in case of a tampered fingerprint reader). Car analogies always break down somewhere.

Comment Re:I am sceptical (Score 1) 190

This is not about anti-repair measures. This is about planned obsolescence and while anti-repair measures didn't drop prices, planned obsolescence did. It's the reason you can get $200 fridges. When fridges become popular (1950ties), they could last 50 years, be repaired and costed... nearly a months pay. (List price: $329.00. Average monthy wage: $392.75) Now, of course, in the long run, the expensive 50ties fridge is better value (ignoring electricity costs, and that they're full of freon), but the lower cost fridge allows more people to get a fridge.... It's a trade-off really.

Regulation causes more cost, more cost is offset to the customer... ergo, regulation causes prices to raise... If that's extrapolation from a false premise, we can trash all of economics.

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Doubt is not a pleasant condition, but certainty is absurd. - Voltaire