Most people forget, or never knew, that OS/2 was a joint IBM and Microsoft project. So with MS's marketing and IBM project management, it could have done well. But MS feared that it would compete with MS WIndows 3.x...whichwas true, it would have blown the doors off Windows. I wrote a kiosk application on OS/2...started on OS/2 2.1 just before OS2 3.0 Warp came, using what was called "IBM's Audio Visual Connection", or AVC, which later became the Ultimedia Builder. The big trick that AVC had was a IBM video capture and playback card that cost upwards to $5,000 or so I seem to remember. It could capture then play back video in either a resizable window, or full screen. The kiosk had a touch screen, and AVC could interact and control it all running under OS/2. The kiosk program I wrote was a tourism app called "Touch Ottawa/Hull". After using the touch screen to select the area Otawa you were interested in, and what you were looking for, eg Fast Food, it would bring up a menu of Fast Food resteraunts in that area. When you selected the fast food place, it pop up a screen that would show you a picture of the of the place, and/or some text, and would open window beside that to play a video clip, usually a commercial for the place. Then, if the place offered it, you could have it then print out a discount coupon for the resteraunt.
The company had me make a modified version of it, and it was renamed "The Electronic Trade Show". Again using the touchscreen selection, it could bringing up a commercial or just a graphic and text, it would allow businesses to advertise at trade shows to anyone who walked up to one of the kiosks and touched the screen. It could also optionally print out a business card or contact info for the company. The Government of Canada used this all over the world.
Fun days.